Resident Manager (m/w/d)

It’s all about people! Our employees are the key in the company.

To strengthen and lead our team in Karner, we are looking for a:

Your tasks:

  • Responsibility for the entire operative work and operating processes of the hotel and efficient, smooth and quality-oriented control
  • Personnel manager Management of employees as a good practical and result-oriented role model
  • targeted generation of high motivation among employees
  • active action for the best possible utilization of room capacity at the highest possible rate by using all market-oriented instruments as well as distribution channels and systems
  • First point of contact for guests and employees and representation of the house to the outside world
  • Monitoring, control and securing of the incoming requests for quotations and their customer-oriented, price-fair and timely processing
  • Development and conception of market-oriented arrangements and active practical implementation
  • Preparation of sales and cost analyzes and evaluation of data and facts
  • Close constructive dialogue with management

You bring the entire hotel team behind you as a charismatic leader and manage the operational business. In this task, it is primarily important to control the occupancy of the entire hotel with permanent sales activities. It is also important to us that you understand how to work vigorously on and in a team and how to constantly challenge and encourage employees. You are present and tangible for your employees.

Your profile:

  • Completed vocational training in the hotel industry
  • 2-3 years of professional and managerial experience in this or a similar position
  • Experience/focus on Convention Sales desirable
  • assertiveness and empathy
  • entrepreneurial mindset
  • high quality awareness and high service orientation
  • consistent and customer-oriented action
  • business thinking
  • excellent host qualities
  • Safe handling of Sihot desirable
  • fluent German and English skills

We offer you:

  • a family working environment & team
  • Opportunities for advancement within the group
  • Performance-related pay and attractive company pension scheme
  • Employee discounts at all Castlewood hotels
  • employee bonuses
Have we piqued your interest?
Then send us your application documents, stating your earliest possible starting date.
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